Patient information

PRACTICE HOURS

Monday to Friday 8am - 6pm
Saturday Mornings

AFTER HOURS

When the surgery is closed, care is provided by the National Home Doctor Service on 13SICK (13 74 25). National Home Doctor Service hours;

Weekdays from 4pm
Saturday from 10am
Sunday & Public Holidays All day


Kenmore family medical practice, Kenmore medical centre, Kenmore doctors, Kenmore sports medicine, Kenmore men’s health, Kenmore’s women’s health, Kenmore family planning, Kenmore pregnancy and newborn care

LOCATION / PARKING

We are located at:

1/2081 Moggill Rd, Kenmore

Free parking is via Princeton Street.

For your first visit, please allow extra time to find us and for the completion of paperwork prior to your appointment.

Kenmore family medical practice, Kenmore medical centre, Kenmore doctors, Kenmore sports medicine, Kenmore men’s health, Kenmore’s women’s health, Kenmore family planning, Kenmore pregnancy and newborn care

APPOINTMENTS

Appointments can be booked online or by calling 3378 2988.

We routinely book fifteen-minute appointments for a standard visit but for complex or multiple problems please request a longer appointment (including mental health visits and PAP smears).

Bookings for minor procedures usually require the doctor to have assessed the problem at a previous visit.

Please arrive for your appointment promptly as delayed arrival contributes to the doctor running late. 

Urgent medical problems will always be dealt with promptly. Please be aware due to the unpredictable nature of a medical practice, doctors will from time to time run late. When you or a family member require urgent or more complex care you will appreciate the doctor fitting you in or taking the extra time & care with you.


Kenmore family medical practice, Kenmore medical centre, Kenmore doctors, Kenmore sports medicine, Kenmore men’s health, Kenmore’s women’s health, Kenmore family planning, Kenmore pregnancy and newborn careKenmore family medical practice, Kenmore medical centre, Kenmore doctors, Kenmore sports medicine, Kenmore men’s health, Kenmore’s women’s health, Kenmore family planning, Kenmore pregnancy and newborn careKenmore family medical practice, Kenmore medical centre, Kenmore doctors, Kenmore sports medicine, Kenmore men’s health, Kenmore’s women’s health, Kenmore family planning, Kenmore pregnancy and newborn care


BILLING

Due to the extra time and care we take with our patients including follow-up phone calls, we must charge out-of-pocket-fees.  However bulk-billing is available to pensioner and DVA cardholders at the doctor’s discretion. Health care cardholders are charged a reduced fee.  Of course, should you require multiple visits during a short period of time or attend with multiple family members at once this may be taken into consideration.

Bulk billing is not available on Saturdays except to DVA patients. Pensioner and health care cardholders are charged a reduced fee on Saturdays.

Medicare claims can be processed at time of billing so that you receive your refund promptly into your bank account. An EFTPOS card is required for this facility.